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New partners value clarity around your policies and procedures. Before bringing new partners on board, we strongly recommend inventorying and assembling all the various procedures in your organization that may affect the partners.
Once you've assembled all these policies -- and they often reside in different functions of an organization -- make sure they are clear about who is supposed to what, and by when. Look for any gaps, and then work with your internal team to ensure clarity. Then you'll be ready to effectively onboard the new partner, helping them understand these procedures right from the beginning of your interactions with them.
This handy tool provides a list of typical procedures that may affect your partners, so that you can begin this process.